I’ve heard that Smith is a “big company” and that I might be a small fish in a big pond, as opposed to other agencies or sole-person operations. Is this true?

In the niche field of book marketing, we are larger than most firms; however, we are still a small company comprised of 25 people. Every client has a dedicated book publicist and a team for support. Our size is a significant advantage, as opposed to smaller firms, because we have multiple layers of backup. We pride ourselves on providing the absolute highest level of personalized client service, and no client ever receives anything less than our best effort.